Privacy Policy

Overview

NoMoreVoicemail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voicemail transcription and notification service.

Information We Collect

When you sign up for and use NoMoreVoicemail, we collect the following information:

• Contact Information: Your name, email address, and phone number
• Voicemail Data: Audio recordings of voicemails left by callers to your NoMoreVoicemail number
• Transcription Data: Text transcriptions of voicemail messages
• Caller Information: Phone numbers of people who leave you voicemails
• Usage Data: Information about how you interact with our service

How We Use Your Information

We use the information we collect to:

• Provide voicemail transcription services
• Send you SMS text message notifications when you receive a voicemail
• Send you email notifications with voicemail transcripts and audio
• Improve and optimize our service
• Communicate with you about your account and service updates

SMS/Text Message Notifications

By signing up for NoMoreVoicemail and providing your phone number, you explicitly consent to receive SMS text message notifications about your voicemails. These messages include:

• Voicemail summaries with caller information
• Urgency indicators for time-sensitive messages
• Callback numbers when provided by callers

Message frequency: You will receive one SMS per voicemail received.
Message and data rates may apply.

Opting Out of SMS Messages

You can opt out of receiving SMS notifications at any time by:

• Replying STOP to any SMS message from NoMoreVoicemail
• Updating your notification preferences in your account settings
• Contacting us at [email protected]

For help, reply HELP to any message or contact us at the email above.

Data Retention

We retain your voicemail recordings and transcriptions for 30 days, after which they are automatically deleted. Account information is retained for as long as your account is active. You may request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

Third-Party Services

We use trusted third-party services to provide our service, including:

• Twilio: For phone number provisioning and SMS delivery
• OpenAI: For voicemail transcription
• Amazon Web Services: For secure data storage

These providers are contractually obligated to protect your data and only use it to provide services to us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of SMS notifications
• Export your data in a portable format

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: nomorevoicemail.online